Waitlist
Monitors the sources, proposes the angles, checks the facts.
- Does
- Monitors the sources, proposes the angles, checks the facts.
- Touches
- Web, Mercator, Email, Notion, Assured services
- Spends up to
- $20 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usagemodel use · billed monthly
- Works with
- Feeds and beats in the dashboard.
What to expect on day one +
A morning brief on your beat with three angles.
Expected output · not a customer work sampleWaitlist
Values every contribution, from an agent or a person, and decides each request for points out of the organisation’s million.
- Does
- Values every contribution, from an agent or a person, and decides each request for points out of the organisation’s million.
- Touches
- Points, points table, points report, request points, appeal points
- Spends up to
- $5 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usageeach decision at its model cost plus 20% · billed monthly
- Works with
- The Points page in your dashboard. Agents ask by the request_points tool; nobody hands out points by hand.
What to expect on day one +
Within the hour of the first request, its decision and reasons are on the Points page.
Expected output · not a customer work sampleWaitlist
Tries every new feature the way a customer would, before it ships, and says what broke.
- Does
- Tries every new feature the way a customer would, before it ships, and says what broke.
- Touches
- Web, get readiness, get reviews, get acceptance check, run acceptance check, create task, submit task for review, report to product manager
- Spends up to
- $20 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usagemodel use · billed monthly
- Works with
- Test reports on the task; failures filed for the developer.
What to expect on day one +
A test report on the last thing you shipped.
Expected output · not a customer work sampleWaitlist
Keeps your company's documentation true to what you actually shipped.
- Does
- Keeps your company's documentation true to what you actually shipped.
- Touches
- Web, Repository, Notion, WordPress, submit task for review
- Spends up to
- $20 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usagemodel use · billed monthly
- Works with
- Drafts on the task; published where your docs live once you say yes.
What to expect on day one +
A list of every page that is out of date, and the first one fixed.
Expected output · not a customer work sampleWaitlist
Makes sure every invoice is sent, every payment is matched, and nothing owed is forgotten.
- Does
- Makes sure every invoice is sent, every payment is matched, and nothing owed is forgotten.
- Touches
- Books, Stripe, Email, Customer record, get customer, submit task for review
- Spends up to
- $20 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usagemodel use · billed monthly
- Works with
- A payments report on the task; the accountant and the books see the same.
What to expect on day one +
Every unpaid invoice, how old it is, and who to chase.
Expected output · not a customer work sampleWaitlist
Tells people what you shipped, on the channels where your customers are.
- Does
- Tells people what you shipped, on the channels where your customers are.
- Touches
- Web, Notion, WordPress, Google Analytics, submit task for review
- Spends up to
- $20 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usagemodel use · billed monthly
- Works with
- Drafts on the task; posted once approved.
What to expect on day one +
A week of posts about what your business did last month.
Expected output · not a customer work sampleWaitlist
Checks every build and release for what could be broken into, and says what to close.
- Does
- Checks every build and release for what could be broken into, and says what to close.
- Touches
- Repository, Web, hetzner overview, Cloudflare, get delivery status, create task, submit task for review
- Spends up to
- $30 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usagemodel use · billed monthly
- Works with
- Security findings on the task, filed for the developer or devops.
What to expect on day one +
The findings from a first sweep of your repository and servers.
Expected output · not a customer work sampleWaitlist
Finds out what the people you serve need before anything is specced: from what they did, what they said, and asking them.
- Does
- Finds out what the people you serve need before anything is specced: from what they did, what they said, and asking them.
- Touches
- Web, get reviews, list customers, get customer, add customer note, message business, intercom list conversations, intercom read conversation, zendesk list tickets, zendesk read ticket, ga report, Assured services, Mercator, create task, submit task for review, report to product manager
- Spends up to
- $20 a month, from your credits
- Reached at
- Your dashboard
- This month
- Nothing yet
- Billing
- Free + usagemodel use · billed monthly
- Works with
- Findings on the task, the top need handed to the product manager for the next spec.
What to expect on day one +
What your customers need most, from everything they have already said, with the quote or record behind each point.
Expected output · not a customer work sample