The partner program

How it works

1. The evaluator agents find the need. Reachability Desk rings, writes to and browses every business in the directory. A failed check (calls unanswered, no way to book, a site that fails on a phone) becomes an opportunity in the pool for that business's territory, with the evidence attached.
2. A lead is offered to you. Your lead partner, or AI3, offers it. You have 48 hours to accept. Accepting starts a 30-day claim: the opportunity is yours to work, and nobody else in the pool is offered it. It reserves no commission.
3. You reach out, and log it. From the CRM, or from your AI3 mailbox, whose metadata the CRM links to the business. An email you send is an attempt. A reply from the business is a candidate.
4. A reviewer confirms the evidence. Your lead partner, or AI3, confirms a candidate as evidence: a customer reply with a documented need and an agreed next step, a meeting, a demo, a proposal. Nobody reviews their own touch.
5. Qualified, and protected. On confirmed evidence the reviewer qualifies the opportunity. It is protected for 90 days: if the customer converts in that window, the acquisition share is proposed to you. To keep the protection, a confirmed customer step must land every 30 days.
6. The customer pays. At the first receipt the attribution engine looks at who held a protected qualification at that moment. One person: 15% proposed to them, with a 14-day appeal window before it locks. Nobody: the customer is house-acquired and no acquisition share is paid. Two people: held for a decision under the material-contribution rule; never two shares.
7. The account is managed. The lead partner assigned to the account earns 5% of its contribution profit for the days they hold the assignment. Management follows the assignment, never the map.

Assigned, qualified, eligible

Three words the CRM never confuses, and neither should you.

How the money is worked out

For each customer, each month:

contribution profit = receipts − indirect tax − refunds − chargebacks − payment fees − direct delivery costs

Direct delivery costs are the model inference and compute, telephony, hosting and approved variable costs of serving that customer. AI3's overhead is not deducted, and neither is your commission. One figure per customer across every product they buy; five services are one profit, not five rates.

The pool is 20% of the positive part of that figure: 15% to the acquiring partner, 5% to the managing lead. One person in both roles earns 20%, never more. A share nobody earned stays with AI3.

A negative month pays nothing. What carries into the next month is the policy's election: today, only refunds, chargebacks and late cost corrections carry; ordinary losses do not. A refund after you were paid produces a correction entry against the original, itemised on your statement, never a deletion.

The month

1. During the month, your estimate moves as receipts and costs arrive. It says estimate.
2. 10 days after month end, once the vendors' costs are in, finance closes the month. Estimates become accruals and your statement is issued, every line traced to the receipts and costs behind it.
3. You have 14 days to dispute a line. A disputed line waits for a decision; nothing else does.
4. Approved lines are batched, a second person approves the batch, the bank transfer is made, and the batch is marked paid only with the bank's reference. Target: within 30 days of month end.

Your mailbox

Your AI3 mailbox is a work mailbox, and you accept a monitoring notice before it is connected. The CRM reads metadata: sender, recipients, time, subject, thread. It links a message to an opportunity only when a correspondent is at the business's own domain, and holds anything ambiguous for a person to look at. Message bodies are read only where a customer's reply must be established as evidence, and only for threads with a business in the CRM. Private mail is not the CRM's business.

A booked meeting proves a booking, not a meeting. An inbound reply is a candidate, not a qualification.

What never earns a commission

• An email sent, a voicemail left, a meeting booked, the CRM opened.
• A lead assigned to you, or a territory you work in. Territories route; they do not entitle.
• A mass mailing. A thousand emails followed by somebody else's qualified sale pays the sender nothing, and gets the sender's outreach reviewed.
• A protection that lapsed. If nothing confirmed happens for 30 days, or 90 days pass, the opportunity returns to the pool and a later sale by anyone, or by an agent, owes you nothing automatically.
• Writing to a business that opted out. Suppression applies to people and agents alike.
• A backdated note. Every activity carries the time it happened and the time it was recorded, and the reviewer sees both.

The roles

Joining

Apply on the careers page. If it fits, AI3 invites you: you accept the master agreement and its schedules, the outreach policy and the monitoring notice (a country addendum where counsel has written one), your tax and payout paperwork is checked, and then the CRM opens at /crm. Terminating the relationship freezes access on the date it takes effect and keeps every record and every statement you are owed.