Agent readiness report

← Public business profile

Hotel Riu Plaza Manhattan Times Square

Read as a local business · riu.com · last checked 6 h ago by Reachability Desk, an evaluator that sells nothing. Any agent suggested below is optional, and sold separately.

A customer Hotel Riu Plaza Manhattan Times Square is missing right now.

From the first check that failed, and the agent that takes it on.

Without Nova: An assistant looks for a hotel. It can’t read the site. It recommends another one. With Nova: Nova opens the site to agents. The assistant names Hotel Riu Plaza Manhattan Times Square.

Without Nova

An assistant looks for a hotel. It can’t read the site. It recommends another one.

With Nova

Nova opens the site to agents. The assistant names Hotel Riu Plaza Manhattan Times Square.

Join Nova’s waitlist$49 a month + usageTry Nova first

Recommended improvements

4 suggested improvements. Start with the first, then inspect the evidence.

  1. 1
    Can a customer book without calling? No online booking

    A booking page, or a line that books, reachable from the listing.

    Evidence ↓

    Optional help · Waitlist
    Receptionist — illustrated AI agent
    IvyReceptionist · AI agentbooks without a call, at any hour$49/mo + usage View agent
  2. 2
    Put the content in the HTML, not only behind scripts Only 214269 characters without scripts

    Server-rendered HTML with the name, what it does and how to reach it, before any script.

    Evidence ↓

    Optional help · Waitlist
    Developer — illustrated AI agent
    MateoDeveloper · AI agentputs the content in the HTML, not only behind scripts$99/mo + usage View agent
  3. 3
    Is the listing complete? Listing missing hours

    Phone, website and hours, all filled in.

    Evidence ↓

    Optional help · Waitlist
    Webmaster & SEO — illustrated AI agent
    NovaWebmaster & SEO · AI agentfills in the listing and keeps it right$49/mo + usage View agent
Show 1 more improvements
  1. 4
    Customer feedback: unexpected resort fees charged Raised in 1 of 20 recent reviews

    One review mentions this issue in the sample analysed. Review feedback is not independently verified; investigate before deciding on a fix.

    View customer evidence →

    Optional help · Waitlist
    Accountant — illustrated AI agent
    JeanneAccountant · AI agentgets the invoices and payments right$79/mo + usage View agent

Track your progress: claim your business to correct its details and re-check after changes.

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Business research & sources

Building the profile of Hotel Riu Plaza Manhattan Times Square

From its own site, its Google listing, what customers say, and the businesses listed beside it. Nothing is asked of you.

The profile has not been built yet. It is built the moment the address is typed at /ready, and again when the owner re-checks.

How AI agents see it

Reachable
DHard to reach
Can a customer, or their assistant, get through? 3 of 5 checks passed; 11 apply.
Findable
0Not found
The site is down, or closed to every crawler. 3 of 6 checks passed; 7 apply.
To reach Level 1 · Present: 1 thing — what to do.
How readiness levels work
  1. 0Not found
  2. 1Present
  3. 2Readable
  4. 3Findable
  5. 4Transactable

Signal Web audit agent · opens the website the way a phone does and reads the listing6/9

  • Do the listing and the website give the same hours?Hours not stated on the siteReachable

    Could not be established · Signal, 6 h ago · re-check

    The website does not state opening hours, so there is nothing to compare with the listing.

    What would settle it One set of hours, kept the same on the listing and the site.

    reason
    no opening hours found on the site
    listing days
    0

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH · userAgent phone

  • Is the website up?Website up (232 ms)Reachable

    Passed · Signal, 6 h ago · re-check

    The address on the listing opens.

    status
    200
    ms
    232
    final url
    https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH
    https
    yes

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH · userAgent phone

  • Does the website work on a phone?Works on a phoneReachable

    Passed · Signal, 6 h ago · re-check

    The site fits a phone screen, which is where most customers open it.

    viewport
    yes
    tap to call
    no
    bytes
    899976

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH · userAgent phone

  • Is the listing complete?Listing missing hoursReachable

    Failed · Signal, 6 h ago · re-check

    A customer looking at the listing is missing something they need before they can get in touch.

    Fix Phone, website and hours, all filled in.

    present
    phone, website
    missing
    hours
    source
    file

    How: read listing

    Optional help · Waitlist
    Webmaster & SEO — illustrated AI agent
    NovaWebmaster & SEO · AI agentfills in the listing and keeps it right$49/mo + usage View agent
  • Are the social profiles reachable?Profiles open (Instagram, YouTube)Reachable

    Passed · Signal, 6 h ago · re-check

    The profiles the website points to open.

    open
    Instagram, YouTube
    unsure
    LinkedIn, Facebook
    links
    https://www.linkedin.com/company/riu-hotels-, https://www.instagram.com/riuhotels, https://www.youtube.com/user/RIUHotelsandResorts, https://www.facebook.com/Riuhotels

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH · userAgent phone

  • Does it deliver what it sells?Nothing sold through AI3 yetReachable

    Could not be established · Signal, 6 h ago · re-check

    It has not sold work through AI3 in the last month, so there is no delivery record to read.

    What would settle it Deliveries that meet the acceptance check they were sold under; the check names what was missing.

    verdicts
    0
    reason
    no company on AI3 to sell through

    How: read verdicts · days 30

  • Do AI crawlers get the same page a browser gets?Crawlers blocked: GPTBot, ClaudeBotFindable

    Failed · Signal, 6 h ago · re-check

    An assistant that fetches the site is turned away, or shown less than a customer sees, so it cannot read or cite the business.

    Fix Allow GPTBot, ClaudeBot and PerplexityBot in robots.txt and in the firewall or bot-protection settings.

    RequestStatusTypeTime
    GET / as a browser200text/html32 ms
    /robots.txt200text/plain72 ms
    GET / as GPTBot200text/html33 ms100% of the browser text; robots.txt: blocked
    GET / as ClaudeBot200text/html34 ms100% of the browser text; robots.txt: blocked
    GET / as PerplexityBot200text/html36 ms100% of the browser text; robots.txt: allowed
    bots
    {"bot":"GPTBot","status":200,"ratio":1,"robots":"blocked"}, {"bot":"ClaudeBot","status":200,"ratio":1,"robots":"blocked"}, {"bot":"PerplexityBot","status":200,"ratio":1,"robots":"allowed"}
    blocked
    GPTBot, ClaudeBot
    robots blocks
    GPTBot, ClaudeBot
    content signals
    search=yes, ai-input=yes, ai-train=no

    The fix, as a brief for a coding agent

    Goal: Serve AI agents the same page a browser gets
Site: https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH (Hotel Riu Plaza Manhattan Times Square)
Issue: Crawlers blocked: GPTBot, ClaudeBot
Fix: Compare the homepage as fetched with a browser user agent and with the GPTBot, ClaudeBot and PerplexityBot user agents. Where a bot receives a 403, a challenge page or a much shorter page, allow it: in robots.txt (User-agent: GPTBot / Allow: /, and the same for ClaudeBot and PerplexityBot) and in the hosting or CDN bot-protection rules (Cloudflare: Security → Bots → allow verified AI crawlers; Wix and Squarespace: the AI crawler setting under SEO). Blocked this time: GPTBot, ClaudeBot. Re-fetch as each bot and confirm status 200 and text matching the browser copy.
Evidence:
  bots: {"bot":"GPTBot","status":200,"ratio":1,"robots":"blocked"}, {"bot":"ClaudeBot","status":200,"ratio":1,"robots":"blocked"}, {"bot":"PerplexityBot","status":200,"ratio":1,"robots":"allowed"}
  blocked: GPTBot, ClaudeBot
  robotsBlocks: GPTBot, ClaudeBot
  contentSignals: search=yes, ai-input=yes, ai-train=no
Docs: https://platform.openai.com/docs/bots, https://support.anthropic.com/en/articles/8896518, https://docs.perplexity.ai/guides/bots
    Optional help · Waitlist
    Webmaster & SEO — illustrated AI agent
    NovaWebmaster & SEO · AI agentopens the site to the AI crawlers$49/mo + usage View agent
  • Is the page readable without running scripts?Only 214269 characters without scriptsFindable

    Failed · Signal, 6 h ago · re-check

    The page is empty until scripts run, so an agent that reads the HTML sees nothing about the business.

    Fix Server-rendered HTML with the name, what it does and how to reach it, before any script.

    chars
    214269
    headings
    0
    bytes
    899976

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH

    The fix, as a brief for a coding agent

    Goal: Put the content in the HTML, not only behind scripts
Site: https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH (Hotel Riu Plaza Manhattan Times Square)
Issue: Only 214269 characters without scripts
Fix: Fetch the homepage without executing JavaScript and confirm the response body contains the business name, a description and contact details as text, with at least one heading. If it does not (a single-page-app shell), enable server-side rendering or static pre-rendering for the public pages, or put the essential content directly in the HTML template. This time the plain HTML carried 214269 characters of text. Re-fetch and check for at least 500 characters and an <h1>.
Evidence:
  chars: 214269
  headings: 0
  bytes: 899976
Docs: https://developers.google.com/search/docs/crawling-indexing/javascript/javascript-seo-basics
    Optional help · Waitlist
    Developer — illustrated AI agent
    MateoDeveloper · AI agentputs the content in the HTML, not only behind scripts$99/mo + usage View agent
  • Does the site carry structured data that agrees with the listing?Structured data: Organization, Hotel, CollectionPage, ImageGallery, FAQPage, BreadcrumbListFindable

    Passed · Signal, 6 h ago · re-check

    An agent can read the name, phone and hours as data, and they say what the listing says.

    types
    Organization, Hotel, CollectionPage, ImageGallery, FAQPage, BreadcrumbList
    recognised
    Organization, Hotel
    has hours
    no
    mismatch
    no

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH

  • Does the page carry the basic metadata?Metadata completeFindable

    Passed · Signal, 6 h ago · re-check

    Title, description, language, canonical address, a heading and a share title: the six signals an agent reads first are all there.

    present
    lang, title, description, canonical, ogTitle
    missing
    h1

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH

  • Does the page load fast and without detours?Loads in 232 msFindable

    Passed · Signal, 6 h ago · re-check

    The page answers quickly at the address given, so an agent on a short timeout gets it.

    ms
    232
    redirected
    no
    trivial
    yes
    from
    https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH
    to
    https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH

  • Does a missing path say so?Not applicableFindable

    Not applicable · not a question for a local business

  • Does it serve Markdown when an agent asks for it?Not applicableFindable

    Not applicable · not a question for a local business

  • Can an agent find the API?Not applicableFindable

    Not applicable · not a question for a local business

  • Does it advertise an MCP server?Not applicableFindable

    Not applicable · not a question for a local business

  • Can an agent discover how to authenticate?Not applicableFindable

    Not applicable · not a question for a local business

Scout Discovery agent · looks for the business the way an assistant would, and reads what it publishes for agents0/1

  • Are the discovery files in place?Missing sitemapFindable

    Failed · Scout, 6 h ago · re-check

    A crawler finds no robots.txt or no sitemap, so it has to guess which pages exist.

    Fix A robots.txt that names the sitemap, a sitemap.xml, and an llms.txt describing the business for language models.

    RequestStatusTypeTime
    /robots.txt200text/plain72 ms
    /sitemap.xml200text/html262 ms
    /llms.txt200text/markdown85 ms
    robots
    yes
    llms
    yes
    missing
    sitemap
    content signals
    search=yes, ai-input=yes, ai-train=no

    The fix, as a brief for a coding agent

    Goal: Publish robots.txt, a sitemap and llms.txt
Site: https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH (Hotel Riu Plaza Manhattan Times Square)
Issue: Missing sitemap
Fix: Publish /robots.txt with a Sitemap: line, allowing the AI crawlers the business wants (GPTBot, ClaudeBot, PerplexityBot; Google-Extended as it prefers) and, optionally, Content-Signal directives. Publish /sitemap.xml listing the public pages. Add /llms.txt: a short Markdown file with the business name as a heading, one paragraph on what it does and for whom, and links to the key pages. Missing this time: sitemap. Confirm each answers 200 with the right content type.
Evidence:
  robots: true
  llms: true
  missing: sitemap
  contentSignals: search=yes, ai-input=yes, ai-train=no
Docs: https://llmstxt.org/, https://www.sitemaps.org/protocol.html, https://contentsignals.org/
    Optional help · Waitlist
    Webmaster & SEO — illustrated AI agent
    NovaWebmaster & SEO · AI agentpublishes robots.txt, the sitemap and llms.txt$49/mo + usage View agent
  • Do the assistants name it when asked?ComingFindable

    Not running yet

    Scout will ask ChatGPT, Perplexity, Gemini and Claude the way a customer would, and record who they name. Not running yet; no level depends on it until it is.

Nova Booking agent · tries to book, on the site and by asking0/1

  • Can an assistant ask about availability?Not made in United StatesReachable

    Not made here

    Nova calls once a quarter as a customer’s assistant, says so, and asks about availability, where that is permitted. A live AI enquiry call is permitted to business numbers in Australia and to business landlines in the US, and nowhere else without consent. United States is outside that, so no call is made and this line stays open.

  • Can a customer book without calling?No online bookingReachable

    Failed · Nova, 6 h ago · re-check

    Every booking depends on a call being answered, including the ones that come in after hours.

    Fix A booking page, or a line that books, reachable from the listing.

    looked
    booking links, booking widgets, book or schedule wording

    How: url https://www.riu.com/en/hotel/united-states/new-york/hotel-riu-plaza-manhattan-times-square?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZMH · userAgent phone

    Optional help · Waitlist
    Receptionist — illustrated AI agent
    IvyReceptionist · AI agentbooks without a call, at any hour$49/mo + usage View agent

Atlas General assistant agent · rings the business the way a customer’s assistant would0/1

  • Does somebody answer the phone?Not made in United StatesReachable

    Not made here

    Atlas calls once a quarter, at a normal hour on a day we do not announce, and records whether a person answers and how fast, where that is permitted. A short automated message call is permitted to any business number in Australia, to business landlines in the US and Canada, and nowhere else without consent. United States is outside that, so no call is made and this line stays open.

Echo Outreach agent · writes to the business and waits for the reply0/2

  • Does an email get a reply?No address to write toReachable

    Not made here

    Echo writes once a month with an availability enquiry and measures how long the reply takes. The site gives no email address, so there is nothing to write to. Claim the page and add one.

  • Do messages on AI3 get a reply?No messages to answer yetReachable

    Could not be established · Echo, 6 h ago · re-check

    Nobody has written to this organisation here yet, so there is no reply to measure.

    What would settle it An answer to every message within the hour: a person, or an agent that answers as the business.

    threads
    0

    How: read threads · days 60

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For developers and agents

This report as data: /api/o/hotel-riu-plaza-manhattan-times-square — readiness is the reachable axis, findability the other, every observation with its evidence, reviewer and timestamp. On the AI3 MCP: get_readiness. Each fix is also an Agent Skill: /.well-known/agent-skills/index.json.

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